Support
Something broken, unclear or missing? One email is enough.
Write to
support@monz.onlineThe fastest route is from inside the app: Settings → Report a problem. The app then attaches the technical facts needed to narrow the issue down, and shows them to you in full beforehand. Without them a bug often cannot be found.
Response time
Sport Unlock is a one-person project. A reply usually arrives within a few days.
Common questions
- The app does not block anything.
- Two things have to be in place: Screen Time authorization and a selection of apps. Both live in the app settings. If the permission was denied once, iOS will not ask again. Check under Screen Time in the iOS settings.
- Reps are not being counted.
- The device needs a clear view of your whole body: place it sideways, about two metres away, with even light. A rep only counts after a full movement down and back up.
- Are my videos stored?
- No. Frames are analysed on the device and discarded immediately. There is no recording and no upload: the app has no server at all.
- Can I delete my data?
- Yes, completely and directly: clear the history in the app or remove the app. That is everything, because nothing is held anywhere else.
- Is there an Android version?
- Not at the moment. Blocking sits deep in the iOS Screen Time APIs; the Android side would be a construction of its own.